Active Auto Body
- Hours:
Mon-Fri 7:30 a.m.-5:30 p.m.
19 reviews
Santa Clara, CA
"Great & quick service, indeed! I just had my front windows tinted with a 70% film & they did it within 20 minutes. It was reasonably price,…" read more »
7 Reviews for Active Auto Body
Shawn the owner is very knowledgeable AND personable. He was patient when explaining the repair process to me and how to work with Geico insurance. My 2007 Prius had been smashed in the front/right side by another car on the highway and needed to be towed. They had over a month to repair the badly damaged car since I was out of town on business. I checked in with them periodically and they assured me it would be fixed when I returned. They were fortunately open Saturday morning for me to pick it up. Eduardo patiently explained the repairs and the bill to me (over $9000 - thank GOD for insurance). I was very pleased with the repairs - it looked brand new!
why not 5 stars? do repairs usually take 5 weeks?
[NOTE: This shop has, I believe, moved to Sunnyvale, so also look at the reviews under that listing. I'm writing here, since I had my car repaired at their former Mountain View facility]
In a nutshell: Excellent service, outstanding quality. I was in a fender bender, so I needed the back bumper replaced and a few other minor bits fixed, and Active Auto Body did the work perfectly... in the time promised and UNDER budget.
The folks there were super-nice... friendly, patient, easy-going, and professional.
I hope I never have to have my car repaired again, but if I do, I'm takin' it to these guys.
Great repair job, excellent customer service!
My hubby and I brought our car to Active Auto Body after a fender bender. We spoke with Shawn, the owner/manager, who immediately put us at ease and explained as much as he could about the process and timeline needed for repairs. He was very upfront about his repair estimate, as well as other possible repairs that might be needed after he and the insurance adjuster looked at the damage more closely (the insurance adjuster was not yet around when we brought the car to the shop).
The repairs were done more quickly than we expected, and the quality of the work was very good. Shawn even went above and beyond our expectations, for which we are very grateful.
A car accident, even if it is "just" a fender-bender, is a stressful event. Shawn and Active Auto Body made it a little less painful for us, and even gave us something to smile about. We highly recommend Active Auto Body to all our friends!
*************************************************
P.S.: Active Auto Body used to be in Pioneer St., Mountain View, but has since moved to this new location in Sunnyvale.
Worked with Shawn to get some dings and cracked paint fix. What a great shop -- clean, professional, easy to schedule. I wish I had more work to give them because they are such a pleasure to work with. They're not the best shop in the south bay, they are the ONLY shop. :)
This is long, but if you need your car repaired, read this.
Shawn, the owner of Active Auto body is one of the nicest and incredibly honest men in the business. My mechanic, which is also wonderful referred me here a few years ago.
*I am from LA and when you come from there, you never know who to trust because everyone seems to be trying to cheat and it is hard to find honest and dependable people to fix your car. He did a wonderful job on the car and had great service.
About six months ago, I was lucky enough to get my mom's old Infiniti Qx4 and another shop in LA had just repaired the door after an accident. Well, that fancy panel that makes the car look different than the Pathfinder, but essentially the same, on the bottom of the door fell off after 2 months. I took it to Shawn and he fixed it on the spot, showed me the horrible job that the place in LA did (paint chipping off, bubbling) and fixed it free. Unfortunately, it fell off again after the rain hit us for a bit and other stuff that was wrong from the last body shop that made it difficult to stay in place. I took it back and he fixed it again, on the spot, insisted it be free of charge even after I offered several times.
The shop may be moving to Sunnyvale so keep posted!!
SERVICE and QUALITY are great!
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Useful (2)
This is the only place that you should visit if you need your car worked on. But if you dont want to listen to me, go and visit few other shops, get their quotes, and then visit Active Auto. Ask for Shawn. He is honest, courteous, and will save you mega mula. He is by far the most helpful body shop guy that I ever met. When I talk to him, I dont get the feeling that I am being robbed. I had my share of unfortunate accidents and he came through every time. His quote is very competitive but he also does excellent work. I highly recommend him.
By the way, he has moved his shop to 1281 Forgewood Ave, Sunnyvale, CA 94089 (408) 734-3400
I was referred to Active Auto Body by their neighboring auto shop since they were overbooked. Now you have to be real nice to be referred by your competitor.
Shawn, the owner is a real nice guy. He attended me immediately and got a person working on my car right away. My car's bumper was ripped off on the two sides which was happening for the second time. Previously, the mechanic in Palo Alto did a pretty bad job at fixing that. The mechanic at Active Auto Body on the other hand, did an excellent job. He even corrected the bad work which the Palo Alto mechanic had done.
You should try this place for any kind of repair. You will be surprised how nice Shawn is. I would definitely recommend Active Auto Body for any kind of repair work.
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