Anne Rosenberg Realty

 

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81

Adam L.

Mountain View, CA

I've lived in an apartment managed by Mr. Rosenberg for nearly 8 years.  While he's responded well to crises, I haven't found him to be terribly supportive or warm overall.  We've had to bug him multiple times about important-but-not-urgent issues.

For instance, urgent plumbing problems?  Addressed right away, thankfully.  Backyard problems, shower-paint problems, etc...?  Typically not much luck getting his prompt attention.

And this most recent incident has me boiling mad:  he finally decided to fully repair the front steps, and we asked him to please send a repair-guy out during the two weeks I was away for work.  Instead, he sent someone the day I got back (and was jetlagged)... and considering I had planned to move out to a new apartment in a week, I'm screwed; I can't move my furniture out via the narrow back (through the garage) staircases!

One other negative incident:  We were late with rent once in four years, just missing the grace period by a day or two.  He charged us a $75 late fee.  Totally within his right, but that's still a mean thing to do to a pair of otherwise model residents.

So... in summary, I'd say Mr. Rosenberg is professional but not always very thoughtful.

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Thom M.

San Francisco, CA

I rented an apartment from Mr. Rosenberg for over 2 years, and he's by far one of the best property managers available. He's very professional, responsive to crisis, and honest. I would rent from him again in a heartbeat.

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